Become a Client and Family Advisor

Thank you for your interest in CMHA Toronto's Client and Family Advisor volunteer opportunities!

Client and Family Advisor Positions

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We are looking for individuals who have received care or who have supported a family member through care within the past two years who are:
  • willing to share insights about care experience in ways other can learn from, and/or
  • committed and believe that their time will make a difference, and/or
  • respectful of the perspective of others and able to work in partnership with others

Key Respons­ibilities

  • Sharing your story: sharing your care experiences with staff serve as powerful tools for bringing about constructive change in the health care system.
  • Working groups: provide input into client care, health system processes, client safety concerns, policy, and strategic improvement initiatives.
  • Quality and process improvement: participate in a team that meets to focus on an issue, identify the root causes, create and test solutions, and implement the solution.
  • Surveyor: participate in surveying clients about their care experiences to provide insight into which processes are working, and which processes can be improved.

Duration & Location

Volunteers are asked to make a minimum one-year commitment.

CMHA Toronto West Site, located at: 700 Lawrence Ave. W., Suite 480, Toronto ON M6A 3B4

CMHA Toronto East site, located at: 1200 Markham Rd., Suite 500, Scarborough ON M1H 3C3

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How Do I Become a Client and Family Advisor?

To become a Client and Family Advisor, please see current opportunities below and contact info@cmhato.org

Current Client and Family Advisor Opportun­ities

At this time, all client and family advisor positions are filled. Subscribe to our newsletter and we hear as soon as positions are available.
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